Terms & Conditions (Iva Mfg LLC)

By using our services, including our website, SMS messaging, and email communications, you agree to the following terms:

1. Purpose: We provide technical support and customer service through SMS, email, website communication, and social media engagement.
2. Consent: By providing your contact information, you consent to receiving communications from us for support and service purposes.
3. SMS Messaging:
   • Used for technical support documentation, screenshots, and instructions.
   • Typically no more than 10 messages per month, frequency may vary.
   • Message and data rates may apply.
   • Reply “STOP” to opt out, or “HELP” for assistance.
4. Email Communication:
   • We may send emails related to your inquiries, services, and occasional updates.
   • You may unsubscribe at any time using the link in our emails.
5. Website Usage:
   • We may collect usage data and use cookies to improve your experience.
   • We may use screen recording tools to analyze user behavior for website improvement.
6. Social Media:
   • Publicly available information from your interactions with our social media pages may be used to improve customer service and communication.
7. Privacy and Data Security: We will protect your data and will not sell your personal information.
8. Changes to Terms: We may update these Terms from time to time, and continued use of our services indicates your acceptance of updated terms.

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